POLApp privacy policy
Effective date: April 16, 2026
Plain-language policy covering device identity, activity monitoring, trusted contacts, optional location, subscriptions, and escalation delivery.
1. Overview
POLApp is a proof-of-life and check-in app from VoxCor. It is designed to work without accounts. Your device is your identity.
This policy explains what POLApp stores on your phone, what it sends to VoxCor services, when trusted contacts may be involved, and which third-party providers help the service work.
2. No Account Required
POLApp does not require you to create an account. You do not need a username, password, or email login to use the core app.
Instead, the app uses a device-based identity to operate monitoring, subscriptions, and family features.
3. Device-Based Identity
POLApp uses two identifiers to run the service: a stable `device_id` derived from your device and a random `user_token` created once and stored locally.
These identifiers help VoxCor recognize your app installation, keep monitoring status in sync, support subscriptions, and support family ownership features.
4. What POLApp Stores On Your Phone
POLApp stores app data locally on your device. This includes the trusted contacts you enter, app settings, monitoring state, and local service state needed for the app to function.
If Android backup or device transfer is enabled on your device, some local app data may also be included under Android backup behavior.
- Trusted contact names, phone numbers or email addresses, delivery channel, and priority order
- Monitoring state such as active, paused, check, and escalated
- Recent local activity state and backend sync timing
- Language preference, app preferences, and subscription tier state
- Family code or family membership state
- `device_id` and `user_token`
5. Activity Monitoring
POLApp watches simple device activity signals so it can tell whether your phone still seems active. It is designed to detect when your phone has gone quiet, not to build a detailed behavior history.
Some monitoring state is stored locally, and periodic activity updates are sent to VoxCor services so your status can stay current.
- App foreground activity
- Screen interaction and screen-on related signals
- Power connected and disconnected events
- Motion-related or step-related signals
6. Trusted Contacts
Your trusted contacts are stored locally on your phone. POLApp does not continuously upload your full trusted contact list to VoxCor during normal operation.
If an escalation needs to be sent, POLApp may send the selected trusted contact details needed for delivery together with the alert message content.
- Contact name
- Phone number or email address
- Delivery channel
- Alert message content
7. Escalation Messages
If POLApp determines that you may need help, it can trigger an escalation message to your trusted contacts through VoxCor backend services.
Trusted contact destination data and the alert message may be shared with delivery providers only when needed to send the escalation.
- Twilio for SMS delivery
- SendGrid for email delivery
8. Optional Location
POLApp requests location permission, but location is optional. If you grant permission, POLApp may read a current or recent location only in limited situations.
Based on the current implementation reviewed for this policy, POLApp does not continuously track your location and does not store a location history in the app backend.
- Adding a Google Maps link to an escalation message
- Manual location sharing initiated by you
9. Family Features
If you use family features, POLApp sends family-related information to VoxCor services so linked devices can show a shared status view.
The family view is status-based. It is not designed as a live location tracking feature.
- Family membership
- Family ownership state
- Shared monitoring status
- Subscription-linked family access
10. Subscriptions And Billing
POLApp uses Google Play Billing for purchases, acknowledgements, and purchase restore.
When a subscription is verified, POLApp may send service identifiers and billing-related verification data to VoxCor services so paid access can be verified and synced.
- `device_id`
- `user_token`
- Product identifier
- Purchase token
11. Third-Party Services
POLApp currently relies on the following service providers. Each processes data under its own terms and privacy practices.
- Supabase for backend API and function hosting
- Google Play Billing for subscription purchases and restore
- Twilio for SMS escalation delivery
- SendGrid for email escalation delivery
12. What POLApp Does Not Do
- It does not require account signup
- It does not continuously track your location
- It does not store a location history in backend based on the current implementation reviewed here
- It is not a map-tracking or surveillance app
- It does not collect your identity through a profile-account system
13. Data Retention
Local app data stays on your phone until you remove it, clear app storage, replace the device, or uninstall the app.
Backend systems may temporarily store operational data needed to run monitoring, family status, subscriptions, and escalation delivery. This can include device and user identifiers, recent activity and status state, family membership records, subscription records, and escalation delivery payloads or logs needed for service operation.
Operational data should be kept only as long as needed to run the service, troubleshoot delivery, prevent abuse, and meet legal obligations.
14. Your Control
You can control how POLApp works by changing your contacts, permissions, and app state from your device.
- Remove trusted contacts
- Pause or stop monitoring
- Revoke permissions in Android settings
- Leave a family group
- Clear app storage
- Uninstall the app
15. Security
POLApp uses backend services and app storage intended to protect service data in transit and at rest.
No system is perfect, but VoxCor aims to limit data collection to what is needed for monitoring, family status, subscriptions, and escalation delivery.
16. Contact
For privacy questions about POLApp, contact VoxCor at info@voxcor.app.
Safety notice
VoxCor is a voluntary signaling platform for user-to-user interactions. Participants are independent individuals, not VoxCor employees, staff, or agents. Responses are voluntary and not guaranteed. VoxCor does not provide emergency, medical, or security services and does not verify, supervise, or control responders. Users act at their own discretion and may disengage at any time. If you are in immediate danger, contact local emergency services.